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Meet the Customer Service Team

A few fine folks who make blu happen

When you deal with blu eCigs, you’re not just dealing with some faceless entity stationed at a call center halfway around the globe. You’re dealing with world-class Customer Service professionals who know—and love—what they do. Let’s meet a few of these fine folks and find out a little bit about them:

June2014-blu-Costomer-Service-Team-350x2466Name: Josiah
Title: RMA Coordinator
How long with blu: Will be two years in September
Favorite thing about working at blu: I enjoy the people I work with and the fact that I’m with an awesome company. I like being part of something that feels futuristic and on the edge of technology.
Interesting fact: I am double-jointed in my thumbs and like magic tricks.

 

Name: Tierra
Title: Customer Service Representative
How long with blu: 10 months
Favorite thing about working at blu: My favorite thing about working at blu is that we all are like family here and you don’t have to walk around on eggshells all day. You can be yourself.
Interesting fact: Outside of working at blu, I mentor young women in jail, and I also just became a Rape/Domestic counselor. I love to help others.

 

Name: Latoya
Title: Senior Customer Service Representative
How long with blu: 10 Months
Favorite thing about working at blu: My favorite thing about working at blu would have to be the laidback atmosphere of our office. Coming from other companies, where you have to look the corporate America part, it is nice to work in an office where you can truly be yourself. And on top of that, you never know when Stephen Dorff or an up-and-coming band will just walk through the building! This office really feels like coming to work with a group of your friends. We get things done and we have fun while doing so!
Interesting fact: I am a human radio! If I hear a song once, I typically can sing most of it the next time I hear it. I treat life like a musical, and if I am having a conversation with someone and something they say makes me think of a song, I burst out singing it full Broadway-style.

 

Name: Cynthia
Title: Customer Service Representative
How long with blu: 11 Months
Favorite thing about working at blu: The group of people
Interesting fact: I like to “people watch” (sit down and look at people when they walk past and see what they are wearing, acting, hairstyle, etc.)

 

Name: Donny
Title: Senior Customer Service Representative
How long with blu: With blu since September 2012
Favorite thing about working at blu: The never-ending challenges and creation of things that have never been done before or have never been attempted. It’s exciting to build something from the ground up, constantly improving and building our brand.
Interesting fact: I used to freelance as a non-union production assistant and art department PA on music videos for Ice Cube, R. Kelly and Westside Connection; along with commercials for Honda, Nike and Pizza Hut; an episode of “E.R.” and the movie Shall We Dance. I left the industry in search of a new challenge after working on over 150 productions in 3½ years and making lifelong friends in the process.

 

Name: Micah
Position: Customer Service Representative
Time at blu: 11 months
Favorite thing about working at blu: The people I work with and all the cool things that we do here.
Interesting fact: I enjoy 3D computer modeling and will be finishing my bachelor’s degree in computer science in the fall—and was born in Frankfurt, Germany.

 

Polaroid photo by neyro2008/Thinkstock

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